Management Essentials

Sprint Overview

01 How to Be a Great Manager

In this session, participants will become aware of the mistakes that (new) managers make, why these mistakes are made and how to avoid them. We'll discuss what good managers do; looking deeply at motivation, purpose, mastery, autonomy, radical candour and coaching.

Skills gained: People Development, People Management, Motivation, Coaching, People Management, Active Listening, Constructive Feedback, Performance Management, Performance Improvement

02 The Five Dysfunctions of a Team

This session introduces Lencioni’s 5 Dysfunctions pyramid to contemplate how team decisions are made, how they can be improved, how high the level of trust is within a team, and how conflict manifests within a team. Participants will consider how the inability to avoid these dysfunctions can lead to a lack of growth, as well as how overcoming these dysfunctions can build a great team.

Skills gained: Team Dynamics, Team Building, Teamwork, Collaboration

03 Situational Leadership

This session focuses on Hersey and Blanchard's situational leadership model to explain how the highest probability of success can be achieved by choosing the right leadership style for the right people. Participants will learn about the pros and cons on moving between different management styles, how styles can be adapted based on tasks, and how to create a supportive environment that is characterized by trust, empowerment, and accountability.

Skills gained: Leadership, Leadership Development

04 Giving and Receiving Feedback

In this session, participants will learn about different types of feedback, why it's necessary, and how to deal with conflicts that may arise during the process. We will practice active listening, demonstrate emotional intelligence, and tailor our approach to different personality types to create a conducive environment for feedback. By the end of the session, participants will have practical skills to provide effective feedback, build a feedback culture, and overcome the main barriers to feedback.

Skills gained: Emotional Intelligence, Communication, Constructive Feedback

05 Performance Management Fundamentals

This session focuses on why performance needs to be managed, key elements of brilliant performance management, and actions for uplifting performance management approaches. Participants will be introduced to Deci and Ryan's self-determination theory and how it can be used to create actionable steps to produce desired outcomes, as well as how performance reviews can be made more meaningful, motivating, and developmentally focused.

Skills gained: Performance Management, Communication

06 After Action Review

Our after-action review will be key to making sure that all learnings and knowledge acquired during this management essentials sprint are applied in full. We encourage everyone to contribute to this review so that we can ensure each individual takes full advantage of the opportunities they have had throughout the training! By having a frank discussion, we will be able to make sure that each person leaves the sprint with new insights, ideas, and valuable know-how that can be applied within their area of work.